For a firm, organizational resources are needed to transform data into knowledge. (True or false?)

For a firm, organizational resources are needed to transform data into knowledge.
 
  Indicate whether the statement is true or false

 Q. 2

A force in the environment to which businesses must respond and that influences the direction of the business is called a business
 
  A) driver.
  B) threat.
  C) process.
  D) matrix.
  E) strategy.

 Q. 3

A(n) ________ facilitates the solution to unstructured problems by a set of decision makers working together as a group.
 
  A) DSS
  B) ESS
  C) CDSS
  D) GIS
  E) GDSS

 Q. 4

Knowledge is universally applicable and easily moved.
 
  Indicate whether the statement is true or false

 Q. 5

Major CRM application software vendors include Oracle, SAP, and Salesforce.com.
 
  Indicate whether the statement is true or false

 Q. 6

Shopping bots use ________ software for searching the Internet.
 
  A) Web 2.0
  B) Web 3.0
  C) intelligent agent
  D) comparison
  E) SEO

 Q. 7

Americlinic, a national chain of budget health-care clinics, is creating an information system that will allow patients and doctors at participating franchises to communicate online.
 
  The goal of the system is to allow doctors to respond to minor health questions quickly and more efficiently, saving patients unnecessary visits to the clinic. This will be a major procedural change. What steps would you recommend to this company to ensure the user acceptance of the system?