What is likely to be stamped by the U.S. Postal Service on the envelope of someone who has skipped?
a. Address Unknown
b. This address has changed to . . .
c. A forwarding address
d. None of the above
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Q. 2) A payment plan should be:
a. signed by the physician.
b. signed by the patient.
c. signed by both parties.
d. signed by the office manager.
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Q. 3) The medical biller will want to use a ________________________ to track patient payments on a patient payment agreement.
a. payment schedule form
b. ledger
c. tracking form
d. receipt log
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Q. 4) Which of the following is required to be written in ALL CAPITAL letters on a patient payment agreement?
a. CASH PRICE (TOTAL FEE)
b. LESS CASH DOWN PAYMENT
c. ANNUAL PERCENTAGE RATE
d. DEFERRED PAYMENT PRICE
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Q. 5) A template for setting up a patient payment plan can help the practice comply with which law?
a. Truth in Lending Act
b. Patient Protection and Affordable Care Act
c. Fair Debt Collection Act
d. Credit Practice Act
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Q. 6) The Fair Debt Collection Practices Act prohibits all but which of the following collection practices?
a. Harassing phone calls
b. Calling the employment of the patient
c. Calling at odd hours
d. Calling at 8:00 a.m. to request payment
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Q. 7) A payment plan should include all of the following EXCEPT:
a. the amount of the debt.
b. the exact payoff date.
c. the date the payment is due.
d. the amount of each installment.
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Q. 8) Anyone who is collecting payments and having difficulty setting up a reasonable payment plan with a patient should use:
a. a physician.
b. a third party.
c. a collection agency.
d. the owner of the business.
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Q. 9) The statute of limitations for bill collections is:
a. 3 years.
b. 12 months.
c. variable by state.
d. 2 years.
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Q. 10) The time allowed to attempt collection of a bill is called:
a. the statute of limitations.
b. collection time.
c. credit report filing.
d. debt reporting.
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