Changes to an integrated database take less time from IT but more from the end users.
Indicate whether the statement is true or false
Q. 2In knowledge management, the step that comes immediately after identifying the goal is ________.
A) share the knowledge
B) locate the sources of relevant knowledge
C) capture the knowledge
D) organize and value the knowledge
Q. 3________ is an important part of the planning stage of the systems development life cycle and examines whether an initiative is viable from technical, financial, and legal standpoints.
A) Procurement analysis
B) Feasibility study
C) Market share analysis
D) Brand assessment
Q. 4A disruptive innovation is ________.
A) a new product or service that is harmful to the people or society
B) a method used in production that raises environmental concerns
C) a new product or service that has the potential to reshape an industry
D) a technology that increases switching costs and entry barriers for newcomers
Q. 5________ is a driver of information systems development that touches on security, privacy, safety, and regulatory compliance.
A) Customer relationship management
B) Return on investment
C) Competitive advantage
D) Risk management
Q. 6Companies often use different relational DBMS for their data warehouse and operational database.
Indicate whether the statement is true or false
Q. 7The use of live chats as a CRM strategy in the context of customer support will most likely result in ________.
A) high employee turnover costs
B) decreasing profitability
C) considerable savings
D) a decreasing retention rate
Q. 8Which of the following is a valid difference between a password and user name?
A) A password is used to encode information, whereas a user name is used to decode information.
B) Unlike a password, a user name is more complex.
C) A user name identifies the user, whereas a password authenticates the user.
D) A user name is common among users, whereas a password is unique.
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