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Home Q & A Board Science-Related Homework Help Psychology
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deziner deziner
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6 years ago
A group of students watch a videotape of two managers interacting with their subordinates at a customer service desk in a department store. Students see one of the managers act in a friendly and respectful manner toward all of the employees. The other manager is less friendly but still respectful toward the employees. What concept would explain the more positive ratings on other dimensions for the friendly manager as compared to the less friendly manager? 
A) the central tendency error 
B) the halo effect 
C) the horns effect 
D) the leniency effect
Textbook 
Psychology: From Inquiry to Understanding

Psychology: From Inquiry to Understanding


Edition: 4th
Authors:
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promiipromii
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6 years ago
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deziner Author
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6 years ago
Thanks for your help!!
carston
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Yesterday
this is exactly what I needed
emilyas19
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2 hours ago
Smart ... Thanks!
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