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lsacar69 lsacar69
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6 years ago
Documentation in a patient's record shows: During 5-minute interaction, patient fidgeted, tapped foot, periodically covered face with hands, looked under chair. Stated, I enjoy spending time with you. Which assessment is most accurate?
 
  a. The patient gave positive feedback about the nurse's communication techniques.
  b. The nurse is viewing the patient's behavior through a cultural filter.
  c. The patient's verbal and nonverbal messages were incongruent.
  d. Psychotic thought processes are likely.
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wrote...
6 years ago
C
When a verbal message is not reinforced with nonverbal behavior, the message is confusing and incongruent. Some clinicians call it a mixed message. Positive feedback is not evident. A cultural filter determines what we will pay attention to and what we will ignore, which is not relevant to the situation presented. Data are insufficient to draw the conclusion that the patient is psychotic.
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