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Smiranda01 Smiranda01
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6 years ago
During an assertiveness training group, a nurse suggests using I statements. The group questions the usefulness of this communication technique. Which explanation by the nurse is most appropriate?
 
  A. When I statements' are used, opinions are communicated without blaming others.
  B. When I statements' are used, anger is displaced by using indirect means.
  C. When I statements' are used, responsibility for one's behavior is attributed to another.
  D. When I statements' are used, eye contact is promoted.
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6 years ago
ANS: A
I statements clearly state one's feelings and needs without blaming or demeaning others.
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