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dmson dmson
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6 years ago
At its simplest level active listening involves ____ what the other person just said. It is often prefaced by statements like You are telling me that ...I'm hearing you say that ...Let me get this straight ...It sounds like ...You seem to be saying ...If I understand you correctly ...In other words....
 
  a. responding to c. paraphrasing
  b. clarifying d. analyzing
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