Appropriate cultural eye contact is more important in the early stages of an interview.
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The interviewer should attend to both the verbal and nonverbal behavior of the client.
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Brief breaks in eye contact may relax the client.
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When a long silence occurs the interviewer needs to consider that the client is lost or confused.
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Staying on topic is important in interviewing because it helps clients focus their attention on what is important.
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The amount of eye contact interviewers maintain is a good indicator of a their understanding of a client.
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The interviewer's thoughts should always be focused ahead of the immediate communication to anticipate clients' issues.
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Once an interviewer starts learning about a new area of practice, it is acceptable to begin practicing in that area.
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Attending to nonverbal communication is important regardless of the client's cultural background.
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Too much attention to education, training, and supervision for new areas of practice can over burden interviewers.
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