During the solution implementation and verification stage of the problem-solving strategy, the helper's role becomes:
a. more prescriptive.
b. more challenging and confrontational.
c. less directive.
d. less rapport-focused.
The purpose of a paraphrase is:
A) To encourage the client to provide more detail and to ensure the
communication is being understood by both the client and the
interviewer.
B) To discourage the client from providing more detail; in other
words, to slow down talkative clients.
C) To allow the interviewer time to digest what the client has said.
D) To provide a buffer between interviewer questions, so the session
doesn't take on a question and answer' format.
When a helper engages a client in reflection on his/her typical problem-solving style, this is the _______________ stage of the problem-solving process.
a. solution implementation
b. problem orientation
c. decision-making
d. generation of alternatives
Reflecting content involves:
A) Listening carefully to and reflecting on (i.e., thinking deeply about)
what a client says.
B) Listing the specific content or details of the client's story back to
him or her.
C) The repetition of a client's message (also known in the field as
parroting').
D) Listening carefully and then feeding back the essence of what the
client has said in the interviewer's own words.
When engaged in the problem-solving process, a client is asked to decide on the best solution after judging and comparing the proposed alternatives. This stage is known as:
a. solution implementation.
b. problem orientation.
c. decision making.
d. generation of alternatives.
Which statement is true?
A) Because clients from other cultural groups can find direct questions
intrusive, an indirect approach using history taking or a more
general discussion of the client's life can be more appropriate.
B) Because clients from other cultural groups can find direct questions
intrusive, it is the interviewer's responsibility to explain the
intention behind his or her questioning style before beginning the
interview.
C) Because clients from other cultural groups can find direct questions
intrusive, interviewers working with these clients should refrain
from asking any questions at all and simply let the client talk.
D) Because clients from other cultural groups can find direct questions
intrusive, it is the interviewer's responsibility to explain that this
style is part of Euro-American culture, which will help the client
become acclimatized to his or her new home.
The purpose of generating alternative solutions is to do all of the following EXCEPT:
a. to have the client identify the most feasible and practical solution.
b. to filter out functional fixity, practicality, and feasibility in generating solutions.
c. to encourage the client to generate as many alternative solutions as possible.
d. to promote new, original, and perhaps even ridiculous alternative solutions.
Misuse of questioning can occur when:
A) Interviewers haven't put enough thought before the session into the
kinds of questions they need to ask.
B) They don't stop and ask clients for feedback on their questioning
style during the session.
C) Questions are asked only one at a time, because clients don't feel
they have a choice in which questions to answer.
D) Several questions are asked at once.
The purpose of the ______________________ step in problem solving is for the helper to help the client gather as much objective information about the problem as possible.
a. solution implementation and verification
b. decision making
c. treatment rationale
d. problem definition and formulation
The effective interviewer:
A) Uses both closed and open questions, but uses open questions
whenever possible.
B) Never uses closed questions.
C) Uses both closed and open questions, but uses closed questions
whenever possible.
D) With experience, learns not to use questions at all.
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