What has the client told me? What is the content of the message? What is an appropriate sentence stem? How can I translate the client's key content into my own words? These are four steps in:
a. clarification.
b. reflection.
c. paraphrase.
d. summarization.
All of the following are ways to convey empathy EXCEPT:
a. use verbal responses that add on to implicit client messages.
b. show desire to comprehend.
c. use verbal responses that refer to the client's feelings.
d. use verbal responses that challenge client's negative self-talk.
The purposes of paraphrasing include all EXCEPT which of the following?
a. To convey to a client that his/her message has been clearly understood
b. To emphasize affect if attention to content is premature or counterproductive
c. To encourage a client to expand on a key idea or topic
d. To help a client focus on a particular situation, event, idea, or behavior
The primary verbal response used to convey empathy is:
a. clarification.
b. paraphrasing.
c. reflection.
d. summarization.
Which of the following listening responses is usually constructed in question format?
a. Summarizing
b. Paraphrasing
c. Clarification
d. Reflection
The difference between paraphrasing and reflection is:
a. paraphrasing restates feelings while reflection rephrases content.
b. paraphrasing restates content while reflection rephrases feelings.
c. reflection parrots the client's words while paraphrasing adds to the message.
d. reflection restates content only while paraphrasing adds to the message.
A helper is having difficulty understanding how the client feels about their current relationship due to the vague explanations the client has offered. The helper will most likely utilize __________________ to make the client's message explicit.
a. clarification
b. paraphrase
c. reflection
d. summary
Paraphrasing a client's message involves:
a. parroting or repeating the feelings expressed.
b. translating the feelings expressed into the helper's own words.
c. parroting or repeating the content of the message.
d. translating the content of the message into the helper's own words.
A young client rolls his eyes when he discusses the rules his mother is attempting to enforce. The client's nonverbal behavior eye roll would be categorized as:
a. kinesics.
b. proxemics.
c. paralinguistics.
d. microverbalization.
A client's voice lowers to a whisper when he talks about being physically assaulted by a co-worker. This change in vocalization would be categorized as:
a. kinesics.
b. proxemics.
c. paralinguistics.
d. microverbalization.
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