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unistudentguy unistudentguy
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Posts: 551
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6 years ago
Nonverbal communication includes which of the following? 1. Gesture 2. Touch 3. Voice tone 4. Space
 
  a. 1 and 3 only
  b. 1 only
  c. 2 and 4 only
  d. 1, 2, 3, and 4



Q. 2  Which of the following factors can have an impact on the outcomes of therapeutic communica-tion between patient and practitioner?
 
  1. Verbal and nonverbal components of expression
  2. Environmental factors (e.g., noise, privacy)
  3. Values and beliefs of both patient and practitioner
  4. Sensory and emotional factors (e.g., fear, pain)
  a. 1, 2, and 3 only
  b. 1 and 3 only
  c. 1, 2, 3, and 4
  d. 2, 3, and 4 only



Q. 3  Which of the following are methods for communicating empathy to your patients? 1. Use of touch 2. Use of key words 3. Use of eye contact 4. Use of the authority
 
  a. 1, 2, and 3 only
  b. 1 and 3 only
  c. 1, 2, 3, and 4
  d. 2, 3, and 4 only



Q. 4  Which of the following components of communication is a method used to transmit messages?
 
  a. Sender
  b. Channel
  c. Receiver
  d. Feedback
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wrote...
6 years ago
(Answer to Q. 1)  ANS: D
Nonverbal communication includes gestures, facial expressions, eye movements and contact, voice tone, space, and touch.

(Answer to Q. 2)  ANS: C
Many factors affect communication in the health care setting (Figure 3-11).

(Answer to Q. 3)  ANS: A
The use of touch and proper eye contact can demonstrate genuine concern for your patient. Key words and phrases such as I understand can let the patient know you are listening and inter-ested.

(Answer to Q. 4)  ANS: B
The channel of communication is the method used to transmit messages.
unistudentguy Author
wrote...
6 years ago
I appreciate what you did here
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