During a presentation on workplace advocacy, the speaker asks the group to identify some of the methods nurses can become involved with in order to promote workplace advocacy.
Which response by the participants would indicate to the presenter that further clarification is needed? a. Collective bargaining c. Professional practice councils
b. Shared governance d. Refirmative action
Question 2Kanter's theory of organizational empowerment suggests that __________.
a. work environment is not related to empowerment
b. employees respond to how their work environment is structured
c. empowered employees seek out the tools they require for their work
d. empowered employees are driven and do not require support
Question 3When the nurse says to himself, I can do this procedure, it is a form of what level of communication?
a. Interpersonal c. Nonverbal
b. Intrapersonal d. Nonpublic
Question 4A patient turns his call light on and states, I'm having trouble breathing.. Which team members should be delegated to respond to this call light?
a. RN
b. LPN
c. Senior student nurse
d. UAP
Question 5A person who is experiencing burnout would demonstrate which of the following characteristics?
a. high emotional exhaustion, low personal accomplishment, and high depersonalization
b. high emotional exhaustion, high personal accomplishment, and low depersonalization
c. high emotional exhaustion, high personal accomplishment, and high depersonalization
d. high emotional exhaustion, low personal accomplishment, and low depersonalization
Question 6You are caring for a 97-year-old patient whose cancer has returned. The patient tells you that he has had a good life and would like to avoid any additional surgeries. The family insists that the patient should have the surgery.
You share with the physician the patient's preference not to have surgery. Your actions are an example of which of the following? a. Patient preservation c. Patient advocacy
b. Family negotiation d. Patient bargaining
Question 7The unit secretary is sending an e-mail message to all staff. Recognizing e-mail etiquette, the secretary would do which of the following?
a. Use capital letters generously for emphasis
b. Respond immediately to an angry message
c. Refrain from forwarding e-mail messages from others without their permission
d. Include a joke at the end of the e-mail so readers will be more likely to read the entiremessage
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