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nicolevgreen nicolevgreen
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Posts: 382
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6 years ago
Collective bargaining is best described as:
 
  A. An informal problem-solving process.
  B. A generally informal process involving all staff members.
  C. A formal procedure governed by labor laws.
  D. Focused on interpersonal relationships.

Question 2

The best indication that a conflict is resolved is when:
 
  A. Everyone falls silent.
  B. The group that was correct is the winner.
  C. Issues remain a concern.
  D. Everyone is satisfied with the solution.

Question 3

Ground rules are set during a negotiation in order to:
 
  A. Prevent escalation of the conflict.
  B. Restrict freedom of discussion.
  C. Clarify the source of the conflict.
  D. Reduce formality.

Question 4

Problem resolution, as opposed to negotiation, is appropriate in which of the following situations?
 
  A. Complex, widespread disagreement
  B. Highly charged situation
  C. Political issue
  D. Interpersonal misunderstanding

Question 5

Conflict can occur when there is:
 
  A. A decrease in workloads.
  B. Acceptance of cultural differences.
  C. A secure work environment.
  D. Tension between groups.
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EgMneedshelpEgMneedshelp
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6 years ago
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nicolevgreen Author
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6 years ago
this is exactly what I needed
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This site is awesome
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2 hours ago
Good timing, thanks!
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