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Collective bargaining is best described as:

nicolevgreen

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6 years ago

Collective bargaining is best described as:

Collective bargaining is best described as:

A. An informal problem-solving process.
B. A generally informal process involving all staff members.
C. A formal procedure governed by labor laws.
D. Focused on interpersonal relationships.

Question 2

The best indication that a conflict is resolved is when:

A. Everyone falls silent.
B. The group that was correct is the winner.
C. Issues remain a concern.
D. Everyone is satisfied with the solution.

Question 3

Ground rules are set during a negotiation in order to:

A. Prevent escalation of the conflict.
B. Restrict freedom of discussion.
C. Clarify the source of the conflict.
D. Reduce formality.

Question 4

Problem resolution, as opposed to negotiation, is appropriate in which of the following situations?

A. Complex, widespread disagreement
B. Highly charged situation
C. Political issue
D. Interpersonal misunderstanding

Question 5

Conflict can occur when there is:

A. A decrease in workloads.
B. Acceptance of cultural differences.
C. A secure work environment.
D. Tension between groups.

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EgMneedshelp

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