_____________ usually causes an organization to incur costs replacing individuals.
a. Turnover
b. Absenteeism
c. Workplace behavior
d. Performance behavior
e. Perceptual attitude
Question 2_____________ _____________ is the pattern of action by the members of an
organization that directly or indirectly influences organizational effectiveness.
a. Organizational behavior
b. Workplace action
c. Workplace behavior
d. Performance behavior
e. Withdrawal behavior
Question 3Which of the following is most correct as regards performance-based behavior?
a. Performance behaviors are diverse and difficult to assess for some jobs.
b. Performance behaviors can be narrowly defined and easily measured for some
jobs.
c. Performance behaviors can contribute to or detract from organizational
effectiveness.
d. All of these are correct.
e. None of these are correct.
Question 4Which of the following are NOT forms of withdrawal?
a. absenteeism
b. turnover
c. organizations citizenship
d. All of these are forms of withdrawal.
e. None of these are forms of withdrawal.
Question 5Which of the following are performance-based differences at work?
a. absenteeism
b. turnover
c. organizations citizenship
d. All of these are performance-based.
e. None of these are performance-based.
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