Volume Shoe Corporation has stated that it intends to provide a wide variety of shoes to customers ...

Volume Shoe Corporation has stated that it intends to provide a wide variety of shoes to
  customers at the low-priced end of the market. This is a statement of the corporation's
  mission.

The statement that identifies the scope of a company's operations in terms of products and
  markets is the mission statement.

Which of the following actions is NOT a part of an organizations attempts to evaluate
  social performance?

a. Corporate social audits
  b. Requiring employees to sign agreements to abide by its code of conduct
  c. Reviewing its responses to questionable conduct
  d. Whistle-blowing by employees
  e. Examining the impact the corporate culture has on the firms social performance

Cal is a mechanic at Clunker Motors. He knows that customers are being charged for new
  parts when used parts are being installed. He complains to his supervisor about the practice,
  and yet nothing is done about it. Finally he goes to the state attorney general and tells him
  what he knows. What Cal did is called

a. legal compliance.
  b. forced compliance.
  c. ethical compliance.
  d. cultural forcing.
  e. whistle-blowing.

Which of the following is considered an informal activity for managing social
  responsibility?

a. Organization culture
  b. Legal compliance
  c. Philanthropic giving
  d. Ethical compliance
  e. Social compliance