Which of the following actions is best to keep a behavioral patient calm and to avoid provoking a violent outburst?
a. Inform the patient of everything that is happening and use a calm voice throughout care.
b. Establish that you are in control of the situation and that the patient must cooperate or you will restrain him.
c. Inform the patient that he is responsible for all of his actions, and that if he hurts you, you will sue him.
d. Involve as many people as possible in the situation as a show of force.
Question 2Elisabeth Kubler-Ross described five distinct phases that occur when a person learns that death is pending. Which of the following statements about these phases is accurate?
a. The five phases are denial, anger, bargaining, depression, and acceptance.
b. Individuals who do not move through the phases in a specific time frame are suffering from depression.
c. Once you fully complete a phase you will not return to it again.
d. The grieving process follows similar phases except that you never go through denial.
Question 3Which of the following behaviors is a sign of potential aggression in a patient?
a. Avoiding eye contact
b. The clenching of both fists
c. Refusal to answer some questions
d. Increased sighing
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