Mr. Rice purchased software online from a major software company based in Ontario, accepting the terms of the standard-form contract when he clicked on "Agree." When the software failed to perform as advertised, Rice complained but his complaints were ignored. When he threatened the software company with legal action, it was then pointed out to him that the contract contained a number of exemption clauses that would preclude Rice from winning in any legal action. Rice filed a lawsuit in Ontario. What is the court's likely approach to this situation?
▸ The court would support the software company's policy due to "an overriding policy reason."
▸ The court would likely refuse to interfere with the terms of the contract based on the "principle of freedom to contract."
▸ The courts would consider this a fundamental breach if it found the clauses to be "unconscionable, unfair, and unreasonable."
▸ The court would determine that Rice had equal bargaining power and therefore the court could not support his position.
▸ The court is likely to interpret the exemption clauses very narrowly due to the nature of standard-form contracts.
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