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NAMES
Google Partner
CIW Professional nºxxxx
TOWN, COUNTRY
+PHONE NUMBER
EMAIL
PROFILE
A very confident, organized and self-motivated professional who quickly learns and applies new skills and techniques with commitment and ability, always focused on the company’s return of investment.
Can handle multiple projects and works well under the pressure, applying IT and Marketing skills on a daily basis job competently with precision and in a manner time.
Has the ability to speak native Brazilian Portuguese, Portuguese and has good Spanish level.
Excellent interpersonal skills and strong Customer service experience.
Can work well as part of team and on own initiative, illustrating his potential value to the company.
Frequent acknowledge of his contribution from senior management.
SKILLS
Creation, development and maintenance of websites using Dreamweaver, Wordpress and Magento(strong proficiency in both functionality dashboards), focusing on Web site back end, customer expectations, ethical and legal issues in Web development;
Web design elements, including aesthetics, the site user's experience, navigation, usability and accessibility;
Proactive in Web technologies, including Hypertext Markup Language (HTML), Cascade Style Sheet (CSS) and extended technologies, image files, Graphical User Interface site development applications, and site publishing and maintenance;
Understanding of SEO practices – Content, HTML coding, site architecture, link building, hand coding meta tags appropriately with keyword density - Usage skills of MOZ, Search Metrics, Majestic and AHrefs;
PPC campaigns creation, development and maintenance, keyword generation, budget tracking and monitoring, providing regular analysis reports in various areas of PPC, designing campaigns for display and search network;
Expertise in Google Web Master Tools, with focus on AdWords and Analytics;
Can work with File Transfer Protocol using webhosting file manager.
Strong acknowledge of Photography.
Marketing communications plan creation, on line campaigns placements and remarketing control management but also strong experience with social media and online survey campaign creation(Survey Monkey);
W3C standards including Level Triple-A conformances, Status Code definition and Usability Test guidelines following UCD best practices;
Can produce a cost-effective and highly targeted marketing communications plan for each project, to including DM, eDM, online, telesales, advertising and social media as appropriate;
Overseeing the accuracy of information on websites, organizing the content in different CMS platforms;
Ability to work with internal team and external designers, printers and mailing houses to create and mail marketing pieces;
Have the ability to analyze and interpret databases, actively seeking out other internal & external sources of prospect data;
Research competitor activity, identify media partners and affiliates.
EMPLOYMENT
FIRM NAME XXXXXXX London
CSR Language Specialist Oct 2012- Present
Acting as a bridge between game players and PokerStars, responding enquiries in English, Portuguese, Brazilian Portuguese.
Managing player accounts through the company´s CMS (e.g. passwords, account privileges, other general queries).
Translating internal documents and relevant information from English to both Portuguese and Brazilian Portuguese
FIRM NAME XYXYXYX St. Albans
Self-initiative - Jun2012-Present
Creating an online shop based on Magento Go platform;
Site data base administration, customer and catalogue setting up;
Product photography and imagery edition;
Tax and payment methods customization;
Website system configuration, CMS pages, static blocs and banner creation;
Payment method gateway setting up and product shipping and delivery methods set up;
Sales reports (orders, invoices, shipments, achieve);
Cross selling with other platforms such eBay and Amazon
SEO and Google API setting up;
Catalogue products, categories and attributes management;
General System configuration (users, permissions, templates, webservices);
Emailing, pdf files and newsletters creation and other back end tasks.
FIRM NAME XYXYXYX London
Marketing Executive - Volunteer Oct 2012 – Nov 2013
Google Web Master tools insight focused on Analytics and Adwords - report generation for the XXX websites - High-level dashboard-type data creation for more in-depth data further into the report set creation and optimization;
Funnel visualization and user journey process from over the XXX main audience;
Integrated AdWords report generation in order to track metrics activity and performance for PPC campaigns;
Keyword research, campaign dimension analysis, dimensions and opportunities;
Report creation using the most common parameters and measures;
Bidding conversion optimizer and tracking;
URL destination verification and test; advertising tests;
Marketing research and other tasks when required.
FIRM NAME XYXYXYX
London
Marketing Executive
Mar 2012 - Jun 2012
Responsibility of maintaining and building the profile of the event brand through marketing communication and coordination with the teams ;
Responsibility of timely management, production and consistency of all printed materials - brochures, press releases, sponsor opportunities;
Responsibility of implementing the media plan, copyrighting and editing press releases;
Providing guidance and implementing the marketing activity with the telemarketing team in Brazil to provide best leads and achieve best customer practice;
Working with the research team to achieve an accurate database, generating analysis and other related services for e-mailing campaign,
Design and execute digital campaigns to generate subscriptions and trials, html coding for e-mailing campaigns;
Conference Website set up and updating , using platforms such Wordpress, Drupal and other CMS;
SEO practices and other related tasks through conference’s websites;
Liaising with associations and other organizations in Brazil, service providers and delegates/visitors.
FIRM NAME XYXYXYX
St. Albans
Events Assistant
Feb 2011 - Oct2011
Marketing research for the XXX and Visitors campaigns;
Research and rapport generation from Brazilian exhibitions market;
Database analysis, administration and cleaning;
Website updating including copywriting;
CRM for e-mailing campaigns and catalogue services;
Html coding for e-mailing campaign and CMS updating;
SEO for web and data research procedures;
Dealing with Media Partners and Support Organizations;
Catalogue administration, liaising with Exhibitors in Brazil, Europe and Asia.
FIRM NAME XYXYXYX
London
Temporary IT Worker
Jun 2010 – Jan 2011
Website auditing and mystery shopper for XXX . Some of the websites I audit, using UCD best practices includes:
Marketing research for XXX and File XXX;
Marketing research for XXXXX.;
Blog campaigns for XXX.
QUALIFICATIONS
2014 Online Marketing Programme
London - UK
Digital Marketing Level 4 provided by Shaw Academy
2013 GOOGLE Analytics Academy
London - UK
Digital Analytics Fundamentals - Analytics Academy Courses
2013 GOOGLE Partners AdWords Certification
London - UK
Advertising Fundamentals – Advanced Display
2012 MAGENTO U
London - UK
Fundamentals of Magento Development
Managing Your Magento Store
Catalog Management
Product Marketing
Operations
2012 ESOL Level 2
English for speakers of other Languages – Cambridge University
St Albans - UK
2010 CIW Edexcel BTEC Level 4 Diploma in Professional Competence for IT & Telecoms Professionals (QCF)
London - UK
CIW Web Design Specialist; CIW e-Commerce Design specialist; CIW v5 Associated
1997 UFS Universidade Federal de Sergipe
Sergipe - Brazil
Degree in Geography (Not finished)
1995/1997 DataNew Informatica
Sergipe - Brazil
MS DOS, MSOffice package, Page Maker, Corel Draw
1992 SENAC
Sergipe - Brazil
Degree in Photography
LANGUAGES
Portuguese, English, Spanish (intermediate)
Note: References are available on request. Clean driving license.
