A client who received a refill for a medication returns to the pharmacy and says, This medication is ...

Correct Answer: 3,5
Rationale 1: It may be true that the client's prescription is a brand name and more expensive, but this is not an appropriate explanation for the substitution.
Rationale 2: While this may be true, it does not give the client an appropriate explanation for the substitution.
Rationale 3: Some states allow the pharmacist to routinely substitute a generic drug for a brand-name drug. Other states prohibit this substitution and the pharmacist or client must request the substitution from the health care provider.
Rationale 4: The ingredients may be exactly the same, but this is not an appropriate explanation for the substitution.
Rationale 5: There may be several forms of a generic medication. Although they may look different, the ingredients and mechanism of action are the same.