A nurse reminds a colleague about a family member's concern about a patient's hydration. On the ...

A nurse reminds a colleague about a family member's concern about a patient's hydration. On the way to assess the patient, the colleague grabs a juice for the patient, which leads to the
 
  family member feeling assured that the team is listening to his concerns. The patient's hydration status stabilizes, contributing to the IV being discontinued, a shorter hospital stay, and positive responses on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey. This series of actions is an example of:
  A. The mysterious nature of complexity science
  B. Adaptability
  C. The butterfly effect
  D. Self-organization