Which of the following are the most common ways someone can avoid barriers to effective ...

d
Listening, asking questions and providing feedback are
the most common strategies used to avoid different communication barriers.

- - - - - - - - - - - -

a
Decoding refers to the cognitive processes used by the
receiver of the message to make sense of what is seen or heard.

- - - - - - - - - - - -

b
The OSSIE guide to clinical handover expands further
on SBAR and has developed the ISOBAR which stands for
Identification, Situation, Observations, Background, Assess
ment and action, and Responsibility.

- - - - - - - - - - - -

d
Variables are factors that influence the quality and effectiveness of the communication. They include the setting of
the communication (e.g. the environment) and the presence
of distractions (as well as all the above examples).