Regardless of the term used to describe high-quality health care, the focus of quality is:
a. what the consumer needs and wants.
b. economical care.
c. having the greatest technologic advancement.
d. services equally distributed among populations.
In differentiating between early efforts of quality assurance and present-day quality improvement efforts, which statement is correct? Quality assurance:
a. had a broad focus.
b. promoted problem-solving by all members of the health care team.
c. was preventive in nature.
d. tended to occur as a reaction to a specific problem.
A nurse is assisting with the delivery of twins.
The first infant is placed on the scale to be weighed. The physician requests an instrument stat. The nurse turns to hand the instrument to the physician, and the infant falls off the scale. When evaluating the incident, the nurse and her manager list contributory factors such as the need for two nurses when multiple births are known, and the location of the scale so far from the delivery field. These nurses are performing a(n):
a. standardization of care.
b. root cause analysis.
c. process variation.
d. analysis of a deployment flowchart.
Each month data on admission assessments that are based on the following standard are entered: All patients will be assessed by an RN within 2 hours of admission.
The target goal for this standard is 97 compliance. Data are displayed on a graph that shows number and time of admission assessments and compliance variation limits. This pictorial representation is a:
a. Pareto chart.
b. control chart.
c. deployment chart.
d. top-down flowchart.
Quick Reply
