A major benefit to franchisors of franchising is
A) an increase in operating profits rather than what could be earned by owning the outlets
B) a distribution system
C) stronger operating control
D) a strong harmonious relationship with franchises is almost a given
Which of the following is not a part of business plan?
A) A market plan
B) Proforma budget
C) Qualifications of proposed management team
D) History of the industry in which the new organization will conduct business
How is the food production department in family-service restaurant different if it features a buffet instead of a table service dining style?
A) More food production staff are needed.
B) Food production personnel with more knowledge and skills are needed.
C) There is no basic difference.
D) Pass-through personnel are needed to take food to the buffet.
What is an environmental scan? How and why would you perform one?
What will be an ideal response?
If total sales are 2550.00 and 110 guests were served, the average guest check would be
A) 15.82 B) 23.18 C) 19.50 D) 11.25
The initial stage of looking for potential customers to purchase a product is called:
A) Personal selling B) Prospecting
C) Target market identification D) Probing
The major benefit to the franchisee of a franchise is
A) the reduction of financial risk B) the reduction of debt risk
C) the reduction of business risk D) the reduction of insurance risk
The more often money is compounded during a year, the higher will be the effective annual return.
Indicate whether the statement is true or false
Stewards are typically employed by which department in a family-service restaurant?
A) Dining room B) Beverage C) Purchasing D) Food production
The general manager of which of the following types of hospitality organizations is an intrapreneur?
A) One who receives compensation, in part, from a profit-sharing plan
B) One who is receiving additional income from another source
C) One who owns the unit
D) One who is paid a defined salary with specified benefits
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