Travel and Tourism

Yield management systems can generate higher gross margins on room revenues while restaurant menu ...

Yield management systems can generate higher gross margins on room revenues while restaurant menu ...

Yield management systems can generate higher gross margins on room revenues while restaurant menu management systems can generate higher gross margins on food items.

▸ true

▸ false

samestepp   31   1 Reply

wordnerd

Two things to remember when looking at a potential cost savings provided by an information system ...

Two things to remember when looking at a potential cost savings provided by an information system ...

Two things to remember when looking at a potential cost savings provided by an information system are that fixed costs don't usually go down, and each hotel, restaurant, or club has a unique cost structure.

▸ true

▸ false

thatguy67   30   1 Reply

rbacon2

The text advises that you should choose a project manager from your existing staff.

The text advises that you should choose a project manager from your existing staff.

The text advises that you should choose a project manager from your existing staff.

▸ true

▸ false

Katseye   37   1 Reply

mavrik8511

The text advises not to ask a vendor to spend the time and money necessary to come to your site and ...

The text advises not to ask a vendor to spend the time and money necessary to come to your site and ...

The text advises not to ask a vendor to spend the time and money necessary to come to your site and perform a demonstration if you have not determined this vendor has a viable and competitive alternative.

▸ true

▸ false

anthonyaooo   35   1 Reply

fujioki

The system selection process described in this chapter has 7 steps.

The system selection process described in this chapter has 7 steps.

The system selection process described in this chapter has 7 steps.

▸ true

▸ false

conrad136   35   1 Reply

cblack14

The single most important thing to remember when you think about strategic investments in ...

The single most important thing to remember when you think about strategic investments in ...

The single most important thing to remember when you think about strategic investments in hospitality information is to generate an ROI.

▸ true

▸ false

mattfury17   15   1 Reply

stephvelez1318

The assessment must be limited to only those gross profits that are directly attributable to the new ...

The assessment must be limited to only those gross profits that are directly attributable to the new ...

The assessment must be limited to only those gross profits that are directly attributable to the new system and would not be achieved without the system.

▸ true

▸ false

Cwds613   41   1 Reply

BAGrinder

ROI = (Increased Profits + Decreased Costs/Investment).

ROI = (Increased Profits + Decreased Costs/Investment).

ROI = (Increased Profits + Decreased Costs/Investment).

▸ true

▸ false

Katie32   19   1 Reply

texasboy3

Restaurant menu management systems can generate higher gross margins on food items by substituting ...

Restaurant menu management systems can generate higher gross margins on food items by substituting ...

Restaurant menu management systems can generate higher gross margins on food items by substituting less costly ingredients.

▸ true

▸ false

SeaBass2013   19   1 Reply

qwasqwas1

Recipe management software can help a high-end establishment develop recipes using quantities of ...

Recipe management software can help a high-end establishment develop recipes using quantities of ...

Recipe management software can help a high-end establishment develop recipes using quantities of bulk ingredients and therefore reduce food costs by eliminating waste.

▸ true

▸ false

pjw1979   19   1 Reply

jaimielavie

Most organizations purchase applications and use it/amortize it for several years; as a result, the ...

Most organizations purchase applications and use it/amortize it for several years; as a result, the ...

Most organizations purchase applications and use it/amortize it for several years; as a result, the level of knowledge of what is available is relatively low.

▸ true

▸ false

ceymorebucks24   13   1 Reply

naderaide

Making a purchase decision relative to a strategic investment in corporate information systems is ...

Making a purchase decision relative to a strategic investment in corporate information systems is ...

Making a purchase decision relative to a strategic investment in corporate information systems is very similar to a consumer purchasing decision.

▸ true

▸ false

rasnulx   18   1 Reply

chandlerdeane

Laura Calin, the interviewee in this chapter, is Vice President for MICROS Systems, Inc. which ...

Laura Calin, the interviewee in this chapter, is Vice President for MICROS Systems, Inc. which ...

Laura Calin, the interviewee in this chapter, is Vice President for MICROS Systems, Inc. which provides enterprise applications for the hospitality and retail industries worldwide.

▸ true

▸ false

anhtuan   17   1 Reply

jvigil33

In order for an IT system to generate a positive ROI, it must either reduce costs or increase ...

In order for an IT system to generate a positive ROI, it must either reduce costs or increase ...

In order for an IT system to generate a positive ROI, it must either reduce costs or increase revenue in some quantifiable way.

▸ true

▸ false

capriciossa   19   1 Reply

yoorimchi

Gross profits are equal to gross revenue less direct cost.

Gross profits are equal to gross revenue less direct cost.

Gross profits are equal to gross revenue less direct cost.

▸ true

▸ false

FallenOne   15   1 Reply

Marth6377

Fixed costs don't usually go down.

Fixed costs don't usually go down.

Fixed costs don't usually go down.

▸ true

▸ false

exteesy07   13   1 Reply

thomas1993

Each hotel, restaurant, and club have a very similar cost structure.

Each hotel, restaurant, and club have a very similar cost structure.

Each hotel, restaurant, and club have a very similar cost structure.

▸ true

▸ false

Baradar   18   1 Reply

satish1015

Developing a short list of vendors after sending out an RFP is an important element of the system ...

Developing a short list of vendors after sending out an RFP is an important element of the system ...

Developing a short list of vendors after sending out an RFP is an important element of the system selection process for any organization that purchased multiple systems.

▸ true

▸ false

zitze   17   1 Reply

parrothead

An important concept to remember when analyzing a system's potential to increase gross profits is ...

An important concept to remember when analyzing a system's potential to increase gross profits is ...

An important concept to remember when analyzing a system's potential to increase gross profits is that the assessment must include increases in gross revenue.

▸ true

▸ false

katieleex0x   21   1 Reply

ladwer

An assessment must include only increases in gross profit, not gross revenue.

An assessment must include only increases in gross profit, not gross revenue.

An assessment must include only increases in gross profit, not gross revenue.

▸ true

▸ false

Bubblyparabola   22   1 Reply

melswhi1

A specific formula for calculating specific cash flow is ROI = (Increased profits + Decreased ...

A specific formula for calculating specific cash flow is ROI = (Increased profits + Decreased ...

A specific formula for calculating specific cash flow is ROI = (Increased profits + Decreased costs)/Investment.

▸ true

▸ false

ssi15   14   1 Reply

dhk72

A presentation on a mobile device must be the same as a workstation.

A presentation on a mobile device must be the same as a workstation.

A presentation on a mobile device must be the same as a workstation.

▸ true

▸ false

Neurosciencie   13   1 Reply

moqamoqa

You should always visit at least ________ vendor reference site(s) for each of your top sites.

You should always visit at least ________ vendor reference site(s) for each of your top sites.

You should always visit at least ________ vendor reference site(s) for each of your top sites.

▸ One

▸ 1

▸ *

brettlaw   12   1 Reply

CrazyW27

When the purchase actually pays for itself either through new revenue or cost savings, that is ...

When the purchase actually pays for itself either through new revenue or cost savings, that is ...

When the purchase actually pays for itself either through new revenue or cost savings, that is called ________.

▸ Payback

▸ *

hardy7luver   13   1 Reply

LeonKennedyS

The two critical elements of the phase of assessing proposals against criteria are objectivity and ________.

The two critical elements of the phase of assessing proposals against criteria are objectivity and ________.

The two critical elements of the phase of assessing proposals against criteria are objectivity and ________.

▸ Sensitivity analysis

▸ *

cjohns21   37   1 Reply

doquangnhat

The single largest cost element after fixed costs are excluded is ________.

The single largest cost element after fixed costs are excluded is ________.

The single largest cost element after fixed costs are excluded is ________.

▸ Staffing

▸ *

Infinitez   16   1 Reply

melswhi1

The interview subject for this chapter, Susan Patterson, has what one word of advice for future managers?

The interview subject for this chapter, Susan Patterson, has what one word of advice for future managers?

The interview subject for this chapter, Susan Patterson, has what one word of advice for future managers?

▸ Patience

▸ *

Kss612   33   1 Reply

yoliness

Purchasing a new system requires proper planning and this graphic can help keep information organized.

Purchasing a new system requires proper planning and this graphic can help keep information organized.

Purchasing a new system requires proper planning and this graphic can help keep information organized.

▸ Matrix

▸ *

nitanikollaj   21   1 Reply

Ranim_Saleem

Increased profits + Decreased Costs/Investment = ________.

Increased profits + Decreased Costs/Investment = ________.

Increased profits + Decreased Costs/Investment = ________.

▸ ROI

▸ *

hurtmaybe   14   1 Reply

Quins184

In the final selection process, the text argues that you must be willing to ________.

In the final selection process, the text argues that you must be willing to ________.

In the final selection process, the text argues that you must be willing to ________.

▸ Walk away

▸ *

pixiedust7891   13   1 Reply

tpriest1

In order for an IT system to generate a positive ROI, it must either reduce ________ or increase ________.

In order for an IT system to generate a positive ROI, it must either reduce ________ or increase ________.

In order for an IT system to generate a positive ROI, it must either reduce ________ or increase ________.

▸ Costs; revenue

▸ *

jtfortwengler   30   1 Reply

edatay

Gross profits are equal to gross revenues less ________.

Gross profits are equal to gross revenues less ________.

Gross profits are equal to gross revenues less ________.

▸ Direct costs

▸ *

Noar   13   1 Reply

cskeen80

Another term for intangible benefits is ________.

Another term for intangible benefits is ________.

Another term for intangible benefits is ________.

▸ Soft benefits

▸ *

helpmeplease1   16   1 Reply

aliwchamoun

An RFP stands for ________.

An RFP stands for ________.

An RFP stands for ________.

▸ Request For Proposal

▸ *

zbuild007   13   1 Reply

owenuton

According to the text, it takes ________ weeks for a vendor to determine that your project is worth ...

According to the text, it takes ________ weeks for a vendor to determine that your project is worth ...

According to the text, it takes ________ weeks for a vendor to determine that your project is worth dedicating the necessary resources to pursue.

▸ Four

▸ 4

▸ *

jlg71   14   1 Reply

qwasqwas1

Which of the following isnotone of the steps in defining and building consensus about requirements?

Which of the following isnotone of the steps in defining and building consensus about requirements?

[html]Which of the following is not one of the steps in defining and building consensus about requirements?

▸ Speak informally with one or more vendors

▸ Speak to colleagues and read articles about s

Chocolate_Pie   13   1 Reply

shanej399

Which of the following isnotone of the middle three steps of the nine steps of a system selection process?

Which of the following isnotone of the middle three steps of the nine steps of a system selection process?

[html]Which of the following is not one of the middle three steps of the nine steps of a system selection process?

▸ Develop a vendor short list

▸ Solicit proposals

▸ Assess proposals against criter

Infinitez   31   1 Reply

CJWVail2

Which of the following isnotone of the key strategies in creating organizational consensus on the ...

Which of the following isnotone of the key strategies in creating organizational consensus on the ...

[html]Which of the following is not one of the key strategies in creating organizational consensus on the requirements of a technology system?

▸ Don't let management pick the new system

▸ Keep expect

booboo123   15   1 Reply

maneee1

Which of the following isnotone of the first three steps of the nine steps of a system selection process?

Which of the following isnotone of the first three steps of the nine steps of a system selection process?

[html]Which of the following is not one of the first three steps of the nine steps of a system selection process?

▸ Verify/develop the conceptual design for the enterprise

▸ Define functional and sys

Earthgirl225   16   1 Reply

thomas1993

Which of the following isnotone of the final three steps of the nine steps of a system selection process?

Which of the following isnotone of the final three steps of the nine steps of a system selection process?

[html]Which of the following is not one of the final three steps of the nine steps of a system selection process?

▸ Visit reference sites

▸ Have vendors provide demonstrations

▸ Final selection

▸ A

supersour   19   1 Reply

itashia