The counselor starts by listening to the employee, then discusses the employee's problem from the organization's point of view. This is what kind of counseling?
a. Catharsis
b. Cooperative counseling
c. Directive counseling
d. Advice giving
Question 2After a nurse is terminated, what action can the nurse take to minimize the emotional and professional scarring that results from dismissal?
a. See a recruiter
b. Have a termination party with the staff
c. Begin seeking a new job
d. Seek help from the outplacement counselor
Question 3The nurse manager referred a discharged staff member to counseling. Counseling helps to improve an employee's mental health and thus:
a. Enables the employee to relive the experience
b. Increases emotional tension
c. Promotes appropriate behavior
d. Enhances dependence on the counselor
Question 4The counselor listens to the employee's problem and decides how to solve it. Then the counselor tells the employee what to do to fix the problem. This is what kind of counseling?
a. Nondirective counseling
b. Reassurance
c. Catharsis
d. Directive counseling
Question 5Because of the nursing shortage, not many registered nurses are fired; however, there are some reasons for which nurses are terminated immediately, such as:
a. Tardiness
b. Personnel reduction
c. Falsification of records
d. Withdrawn behavior