Which examples of essential information technology physical hardware infrastructure could cause a downtime if they fail? (Select all that apply.)
a. Network cabling
b. Network switches or hubs
c. Financial applications
d. Interface engine
e. Email
Question 2Which backup EHR downtime application is critical to avoid disrupting nurses' care of patients?
a. The billing system
b. The registration system
c. CPOE and the MAR (medication administration record)
d. the SAN (storage area network)
Question 3What is the primary reason to back up data entered into electronic health records?
a. In the event of a system failure, the EHR system can be recovered with accurate data.
b. The work of physicians will be disrupted in the clinics if the system fails and there is no backup.
c. Administrators cannot continue to bill patients if the EHR fails and no backup exists.
d. The interface engine will not be able to function if the EHR fails and no backup is available.
Question 4Which system is an example of an ancillary service application?
a. Keyless entry system
b. PBX switchboard
c. Email
d. Radiology information system
Question 5If the planned single system downtime is less than 1 hour in the middle of a Sunday night, which downtime level should be assigned?
a. Level 1
b. Level 2
c. Level 3
d. Level 4
Question 6If an unplanned total network outage occurs with all systems affected during the week at 1300 hours and there is no estimated time to recovery announced, which downtime level should be assigned?
a. Level 1
b. Level 2
c. Level 3
d. Level 4
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