Explain the difference between intercultural communication, multiculturalism, and ...

Answer to #1

a. Intercultural communication takes place between people from different cultures when a message is created by someone from one culture to be understood by someone from another cultural. (Because there are cultural differences in any mix of people in a U.S. company, it could be argued that most workplace messages are intercultural in some sense. But most often the term refers to communication across national borders.)
b. Multiculturalism is a philosophy of appreciating diversity among people, typically beyond differences in countries of origin.
c. Inclusion is putting the idea of multiculturalism into practice: creating policies and actions that help all employees, whatever their backgrounds, feel included, able to contribute, and able to reach their full potential.

Answer to #2

B

Answer to #3

Because they keep documents in one central space, wikis allow team members to collaborate at a distance and contribute as the document develops. This participation means that team members may shape a final project without waiting to produce a final draft that is then handed over for feedback. The evolution of knowledge is easier to track, and everyone follows the progress online. Wikis can enhance team communication and incorporate links, video, message boards, and other web features. Using wikis may result in fewer meetings, less email--and most important, better work outcomes.

Answer to #4

TRUE

Answer to #5

Students should be clear that non-verbal meanings vary widely. Some examples include a. the OK sign means zero in France and money in Japan; b. consistent eye contact is expected in North America, but may be considered too aggressive in parts of Asia; c. handshakes last longer in Europe than in North America; d. businesspeople stand closer in the Middle East than in most Western countries; and e. Westerners tend to be more precise in the use of time deadlines than is common in Latin America.