_________ is one of the four key behaviors that performing teams exhibit. A. Groupthink B. Individualism C. Contribution
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Ques. 2Chapter 2 Review Interpersonal intelligence is the first step in developing strong professional relationships and good group communication practices. These questions will test your knowledge of the various aspects of interpersonal and group communication covered in Chapter 2. Successful teams are critical for business success. Small-group and team effectiveness evolves primarily from a high level of _________ between individuals. A. reflective language B. hierarchical structure C. mutual trust
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Ques. 3The terms group and team are often used interchangeably; however, a team has a clear identity and exhibits _________ once it is in the performing stage. A. comprehension B. passion C. commitment
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Ques. 4Read the scenario about teams, and then answer the corresponding question. Five colleagues in human resources (HR) were tasked with reviewing options for employee benefits, researching less costly alternatives, and making recommendations to the HR director. This team has spent a month researching and reporting back. The group is finally in the last stages of preparing a recommendation report for the director. The process went smoothly and worked well. In general, the team had a strong balance of expertise, which allowed each member to contribute equally and valuably. At the team's final review meeting, Joe stepped up to assign parts for the final proofread; Cherice made certain that everyone's ideas were heard; Lenny stepped in with a comment that eased tension when there were slight disagreements; Marsha kept minutes and compiled the final revisions; and Lance, as always, wanted to talk about the weekend. Consider the following team roles Team Roles Reporter: Prepares records and materials. Free rider: Doesn't do his or her share. Socializer: Pursues only the social aspect. Airhead: Prepares little or not at all. Harmonizer: Keeps tensions low. Facilitator: Makes certain that everyone is heard. Leader: Assumes a directive role. Detractor: Criticizes constantly. Determine which role best describes the team member. Team Member Team Role Lance _________ A. Facilitator B. Harmonizer C. Leader D. Reporter E. Socializer
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Ques. 5Read the scenario about teams, and then answer the corresponding question. Five colleagues in human resources (HR) were tasked with reviewing options for employee benefits, researching less costly alternatives, and making recommendations to the HR director. This team has spent a month researching and reporting back. The group is finally in the last stages of preparing a recommendation report for the director. The process went smoothly and worked well. In general, the team had a strong balance of expertise, which allowed each member to contribute equally and valuably. At the team's final review meeting, Joe stepped up to assign parts for the final proofread; Cherice made certain that everyone's ideas were heard; Lenny stepped in with a comment that eased tension when there were slight disagreements; Marsha kept minutes and compiled the final revisions; and Lance, as always, wanted to talk about the weekend. Consider the following team roles Team Roles Reporter: Prepares records and materials. Free rider: Doesn't do his or her share. Socializer: Pursues only the social aspect. Airhead: Prepares little or not at all. Harmonizer: Keeps tensions low. Facilitator: Makes certain that everyone is heard. Leader: Assumes a directive role. Detractor: Criticizes constantly. Determine which role best describes the team member. Team Member Team Role Marsha _________ A. Facilitator B. Harmonizer C. Leader D. Reporter E. Socializer
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Ques. 6Read the scenario about teams, and then answer the corresponding question. Five colleagues in human resources (HR) were tasked with reviewing options for employee benefits, researching less costly alternatives, and making recommendations to the HR director. This team has spent a month researching and reporting back. The group is finally in the last stages of preparing a recommendation report for the director. The process went smoothly and worked well. In general, the team had a strong balance of expertise, which allowed each member to contribute equally and valuably. At the team's final review meeting, Joe stepped up to assign parts for the final proofread; Cherice made certain that everyone's ideas were heard; Lenny stepped in with a comment that eased tension when there were slight disagreements; Marsha kept minutes and compiled the final revisions; and Lance, as always, wanted to talk about the weekend. Consider the following team roles Team Roles Reporter: Prepares records and materials. Free rider: Doesn't do his or her share. Socializer: Pursues only the social aspect. Airhead: Prepares little or not at all. Harmonizer: Keeps tensions low. Facilitator: Makes certain that everyone is heard. Leader: Assumes a directive role. Detractor: Criticizes constantly. Determine which role best describes the team member. Team Member Team Role Lenny _________ A. Facilitator B. Harmonizer C. Leader D. Reporter E. Socializer
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