The usual American strategies for structuring good-news and neutral-news messages can be generally applied to international audiences.
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Ques. 2Nonverbal communication does not add meaning to a message.
Indicate whether the statement is true or false
Ques. 3Effective Communication with Telecommuter Sue has worked from home for four years, taking phone orders for a national catalog retailer. Sue feels unappreciated for her efforts and detached from the management and coworkers. In the past, Sue had been very efficient, responsible, punctual, and reliable. Lately, however, her performance has faltered. The quality analyst who is monitoring her calls find that she is not selling the new additional products as is required of her. Using the concept of stroking, how can Sue's supervisor motivate her to increase her productivity and job satisfaction?
Ques. 4Selection of the deductive or inductive method of organizing business messages depends on the probable reaction of the receiver to the message.
Indicate whether the statement is true or false
Ques. 5Hand gestures and posture can communicate a message.
Indicate whether the statement is true or false
Ques. 6Discuss nine guidelines for effective meetings.