Sociologist Arlie Hochschild makes the case that __________ are under the most pressure to manage ...

Sociologist Arlie Hochschild makes the case that __________ are under the most pressure to manage their emotions on the job.
 
  a. minorities
  b. females
  c. males
  d. younger workers

Question 2

Sociologically, the feminist point of view challenges any family form that privileges one gender over others.
 
  a. True
  b. False
  Indicate whether the statement is true or false

Question 3

Phrases like I psyched myself up, I tried hard not to feel disappointed, and I let myself feel sad get at the effort involved in
 
  a. emotion work.
  b. alienation.
  c. rationalization.
  d. internalization.

Question 4

One way men hear the message they are not naturally suited to provide caregiving involves the high praise they receive when they do.
 
  a. True
  b. False
  Indicate whether the statement is true or false

Question 5

Which one of the following careers is least likely to involve emotional labor as an expected part of the job description?
 
  a. food services
  b. funeral director
  c. construction worker
  d. customer service reps

Question 6

Most caregiving in the United States qualifies as informal.
 
  a. True
  b. False
  Indicate whether the statement is true or false

Question 7

Javier suppresses feelings of envy at an award ceremony upon losing and makes himself walk over to congratulate the winner. Sociologist Arlie Hochschild called this
 
  a. rationalization.
  b. alienation.
  c. impression management.
  d. emotion work.