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What is a way to show you are actively listening to a customer when you are on the phone?

redzritter19

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What is a way to show you are actively listening to a customer when you are on the phone?

What is a way to show you are actively listening to a customer when you are on the phone?
A) Interrupt the customer every so often to ask questions.
B) Take notes.
C) Summarize the information told to you.
D) Finish the customers sentences when possible.

Textbook

Complete A+ Guide to IT Hardware and Software

Complete A+ Guide to IT Hardware and Software

Edition: 8^th

Author: Schmidt

Read 149 times

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Famwam

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redzritter19 Author

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3 years ago

this is exactly what I needed

annabananerz

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Yesterday

Good timing, thanks!

ezsancheezy

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2 hours ago

Thanks

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