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redzritter19 redzritter19
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A year ago
What is a way to show you are actively listening to a customer when you are on the phone?
A) Interrupt the customer every so often to ask questions.
B) Take notes.
C) Summarize the information told to you.
D) Finish the customers sentences when possible.
Textbook 
Complete A+ Guide to IT Hardware and Software

Complete A+ Guide to IT Hardware and Software


Edition: 8th
Author:
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FamwamFamwam
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Posts: 456
A year ago
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redzritter19 Author
wrote...

A year ago
Brilliant
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Yesterday
Good timing, thanks!
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2 hours ago
You make an excellent tutor!
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