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a8oobra a8oobra
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8 years ago
All of the following are accurate descriptions of various ways service firms can increase productivity, except which one?
A) Service firms can train current employees better or hire new ones who will work harder or more skillfully.
B) The service provider can harness the power of technology.
C) Service firms can increase the quality of their service by giving up some quantity.
D) They can "industrialize the service" by adding equipment and standardizing production.
Textbook 
Marketing: An Introduction

Marketing: An Introduction


Edition: 7th
Author:
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magnasmagnas
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#1
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8 years ago
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a8oobra Author
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#2
8 years ago
Worth the wait Hour Glass with Flowing Sand

Just confirmed your answer with a friend, it's right
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#3
8 years ago
Thanks for the feedback
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