A preceptor is helping a new staff nurse improve communication with physician staff members. What ...

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Rationale 1: COPA is a model to raise awareness about outcomes-focused education. (See Page 19 Quality and Safety Education in Nursing (QSEN))
Rationale 2: SBAR is an objective communication tool used for nurse-to-physician communication that provides a simple solution to improve patient safety. (See Page 19 Quality and Safety Education in Nursing (QSEN))
Rationale 3: Evidence-based practice is a process of identifying interventions to improve the quality of patient care. (See Page 19 Quality and Safety Education in Nursing (QSEN))
Rationale 4: Continuous quality improvement is a process to improve patient care that does not necessarily include methods to improve communication. (See Page 19 Quality and Safety Education in Nursing (QSEN))

This answers my question perfectly