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FatPat FatPat
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6 years ago
Good listeners
   a.   predict what others might say
   b.   use skills such as summarizing and questions to insure they understand
   c.   make assumptions based on past experiences
   d.   remain silent
   e.   offer advice to help clients solve problems
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LadyPilotLadyPilot
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#1
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6 years ago
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FatPat Author
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6 years ago
Thanks
mkyoungs
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Yesterday
Thanks for your help!!
Butwhy
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2 hours ago
I appreciate what you did here, answered it right Smiling Face with Open Mouth
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