Wines with carbon dioxide produced either naturally or mechanically are known as
A) cuve B) still C) sparkling D) refined
Describe the key functions of the Club Manager's Association of America (CMAA).
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Describe three characteristics of restaurant marketing. Include areas such as service, theme, casual vs. fine dining, and ethnic.
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Cultural tourism or World Heritage sites are often designated by:
A) Sustainable Tourism Advisory Board
B) United Nations Educational, Scientific, and Cultural Organization
C) The American Hotel and Lodging Association
D) The National Restaurant Association
What events purpose is usually related to the agriculture industry and evokes memories of games, attractions and fun food?
A) Mardi Gras B) Fairs C) Festivals D) Oktoberfest
Explain how you will identify and correct a pour cost of 25.6 when the budget requires a pour cost of 22.5. Identify what may have caused the pour cost to be this high and corrective action to bring it into line with the budget.
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Calculate the following variations, profit margins and retention/flow through:
Variation
Actual Budget
Room Sales 520,000 480,000
Wage Expense 57,000 54,000
Benefit Expense 20,000 19,000
Direct Operating Expense 73,000 67,000
Total Rooms Expense 150,000 140,000
Total Rooms
Department Profit 370,000 340,000
Profit Margins ______ ______
Retention Percentage ______
List and define the duties of the key management staff of a club.
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Identify two chain and two independent restaurants and discuss how each can be both independent and chain.
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Write a job description for the general manager of an exclusive club.
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