The process by which a managed care organization monitors the therapeutic process is called
a. Capitation
b. Utilization review
c. carve-out
d. gatekeeping
Q. 2Which of the following is a service provided to an organization by an EAP that includes skill building for supervisors, managers, and executive on topics such as conflict management, communication skills, and performance management?
a. workplace consultation
b. policy consultation
c. training
d. critical incident management
Q. 3All of the following, according to Shallcross (2011) are tips for building a successful private practice except
a. Meeting regularly with a cohort of professional peers
b. Keeping in contact with current and former clients through Facebook and/or Twitter
c. Returning phone calls within 24 hours
d. Taking a marketing or business class
Q. 4________________ is a general term used to describe the systems of businesses and organizations that arrange for the financing and delivery of medical and mental health services.
a. Private practice
b. Executive coaching
c. Managed care
d. Employee Assistance Program
Q. 5One of the commonalities amongst battered men is the belief in _____________.
a. gender stereotypes
b. gender equality
c. sexual promiscuity
d. pacifism
Q. 6Which of the following represents a growing segment of the managed care industry that specializes in mental health and substance abuse treatment?
a. SAMHSA
b. Psychiatric Mental Health Nursing
c. Managed behavioral health care
d. None of the above
Q. 7This method for conducting needs assessments is most useful when the organization has no expertise in the area of needs assessment, the organization's prior attempts to meet their needs were unsuccessful, and/or organizational leaders want an
objective perspective. a. Group interviews
b. Survey target groups
c. Focus groups
d. Hiring consultants