The behavioral response to planned change that includes openness and receptivity to change is called:
a. innovator c. early majority
b. late majority d. early adopter
Question 2The constant reflection, clarification, and improvement of internal pictures/views of the world and how this shapes our behaviors and decisions refers to which learning discipline defined by Senge, Kleiner, Roberts, Ross, and Smith (1994)?
a. systems thinking c. personal mastery
b. shared vision d. mental models
Question 3Three key skills that enable nurses to function as agents of change, innovation, and transformation (Porter-O'Grady & Malloch, 2011; Curtin, 2011) are listed below. Which one is not correct?
a. communicating effectively
b. establishing trust
c. embracing organizational vision and values
d. enabling quality and safe practices
Question 4Which conflict resolution management technique has the disadvantage of possibly causing a return to the conflict if what was given up becomes more important than the initial goal?
a. collaborating c. compromising
b. confronting d. competing
Question 5Which strategy for change relies on social orientation as its power base?
a. rational-empirical c. normative-reeducative
b. power-coercive d. systems thinking