What is the best advice for writing e-mail messages?

What is the best advice for writing e-mail messages?
 A) Use first names only in opening greetings.
  B) Because your name will appear in your e-mail address, you don't have to type it at the bottom of your message.
  C) Always include a complimentary closing such as Sincerely.
  D) Make your e-mail messages easier to read and to comprehend by using bulleted and numbered lists and headings.

Ques. 2

Which of the following is a difference between phone interviews and virtual interviews?
 A) In a phone interview, the candidate meets individually with a number of different interviewers, whereas in a virtual interview, interviewees meet face-to-face with only one interviewer.
  B) In a phone interview, an interviewer meets with an interviewee and follows a predetermined agenda, whereas in a virtual interview, there is a free-wheeling exchange of ideas between an interviewer and an interviewee.
  C) Phone interviews are a form of stress interviews, whereas virtual interviews are a form of series interviews.
  D) Phone interviews are often used to narrow the pool of applicants who will be invited for in-person interviews, whereas virtual interviews help widen the applicant pool.

Ques. 3

Because Maya knows that the most important part of an e-mail message is the subject line, she ________.
 A) avoids verbs in subject lines
  B) uses ALL CAPS in subject lines to grab the attention of the reader
  C) uses one-word subject lines to make her messages more concise
  D) adjusts the subject line if the topic changes after repeated replies

Ques. 4

Which of the following types of interviews allows students to meet large companies whose representatives typically would not visit colleges with small applicant pools and to interview with companies whose representatives could not travel because of financial constraints or other reasons?
 A) Stress interviews
  B) Series interviews
  C) Phone interviews
  D) Virtual interviews

Ques. 5

Which of the following subject lines is most effective?
 A) Help
  B) Free Quote
  C) Attend Our Sales Meeting on January 30
  D) Meeting

Ques. 6

Which of the following is true of phone interviews?
 A) They are designed to place interviewees in an anxiety-producing situation.
  B) They allow candidates to meet individually with a number of different interviewers.
  C)  They maximize the expenses involved in interviewing out-of-town candidates.
  D) They screen candidates in order to narrow the pool of applicants who will be invited for in-person interviews.