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Arierog Arierog
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Posts: 344
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6 years ago
SCENARIO-BASED QUESTIONS Concise Language Improves the Quality of a Rsum Interviewers quickly scan a rsum in about 40 seconds to learn about a job candidate's skills, accomplishments, and attributes. Because interviewers spend such a short time reading rsums, the writing must be direct and simple. Victor, a recent college graduate, designs a rsum and writes the following statements in his rsum to describe his accomplishments. a) I was a receptionist at a doctor's private practice. My work included taking appointments, filing charts, answering phones, and running errands. b) I was a sales person at a hardware store and was selling windows, doors, and tools and providing other customer services. I eventually became a manager at the hardware store. My responsibilities were ordering products and supplies, as well as supervising five employees. c) I spent two summers working at the university's admission office, showing prospective students around the campus and answering phone calls and performing other clerical duties. d) I was a summer camp counselor for special children. My responsibilities included handling special activities and providing daily assistance to kids as required. Required: Rewrite the work experience section of Victor's rsum to make it more effective.

Ques. 2

As Nathan begins his business career, he will probably find himself writing more ________ than other types of messages.
 A) letters
  B) memos
  C) e-mail messages
  D) text messages

Ques. 3

Discuss in detail the writing techniques that will help distinguish your application message from the competition of a job search.

Ques. 4

Which of the following statements about e-mail in the workplace is most accurate?
 A) Most business messages today are being sent using social media platforms.
  B) Typical businesspeople spend at least two hours a day writing and replying to e-mail messages.
  C) E-mail will become obsolete in the next few years.
  D) E-mail has completely replaced paper memos and letters in the workplace.

Ques. 5

Identify the frequently made errors one must avoid while encouraging action in a persuasive message.

Ques. 6

E-mail is appropriate for ________.
 A) short, informal messages that request information and respond to inquiries
  B) messages to multiple receivers
  C) use as a cover document when sending longer attachments
  D) all of these choices
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Replies
wrote...
6 years ago
Answer to #1

Rewording should be direct and should use action verbs to begin phrases that are shown in bulleted lists. I will be omitted. Locations and dates should be added.
Work Experience:

Receptionist at a physician's clinic, location, date

a) Handled appointments

b) Filed patient records

c) Answered phone calls

d) Performed other clerical duties

Salesperson for hardware store, location, date

a) Provided customer service

b) Sold doors/windows

c) Handled customer queries and complaints

Manager for hardware store, location, date

a) Supervised five employees

b) Developed work schedules

c) Managed inventory

d) Placed orders

e) Assisted customers

Student assistant for university admissions office, location, date

a) Conducted tours of campus

b) Handled telephone calls

c) Performed clerical duties

Counselor at summer camp, location, date

a) Planned and coordinated regular activities for children

b) Provided assistance with routine life skills as required by each child

Answer to #2

C

Answer to #3

The following writing techniques will help distinguish your application message from the competition of a job search:
a) Substitute fresh, original expressions that reflect contemporary language.
b) Avoid overuse of I and writer-focused statements.
c) Avoid unconvincing generalizations that could sound boastful.
d) Tailor the message to the employer's need.
e) Provide requested information.
f) Communicate knowledge of the company, job requirements, and language of the field.
g) Focus on strengths and portray a positive attitude.

Answer to #4

B

Answer to #5

Forceful statements about when and how to respond are unnecessary and irritating. Avoid these frequently made errors:
a) Setting a date. May I have an appointment with you on January 15? The date you name could be inconvenient; or even if it is convenient for the employer, your forwardness in setting it could be resented.
b) Expressing doubt. If you agree, I hope you will, and Should you decide use subjunctive words that indicate lack of confidence.
c) Sounding apologetic. May I take some of your time or I know how busy you are might seem considerate, but an apology is inappropriate when discussing ways you can contribute to a company.
d) Sounding overconfident. I will call you next week to set an appointment time that works for both of us. This statement is presumptuous and egotistical.
e) Giving permission to call. You may call me at 555-6543. By making the call sound like a privilege (may call) you could alienate the reader. Implied meaning: You are very selective about the calls you take, but the employer does qualify.

Answer to #6

D
Arierog Author
wrote...
6 years ago
Thank you for helping me with this assignment of mine
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