Which of the following are advantages inherent in using a written digital channel to deliver a business message?
A) limited reach and capability
B) delivering messages quickly
C) privacy
D) increased productivity
E) security of confidential information
Ques. 2As a new supervisor, you need to introduce yourself to your team of ten employees. The best medium for this type of non-routine message would be
A) a face-to-face meeting.
B) an email message.
C) a conference call.
D) a text message.
E) a podcast.
Ques. 3According to the concept of media richness, the richness of a medium depends on its ability to
A) use only one type of informational cue.
B) limit feedback.
C) allow personal feedback in large group settings.
D) convey a sense of affluence and exclusivity.
E) establish personal focus.
Ques. 4The ________ is the form a message takes, and the ________ is the system used to deliver a message.
A) channel; network
B) medium; channel
C) format; medium
D) channel; medium
E) network; format
Ques. 5A ________ is the richest communication medium.
A) telephone conversation
B) retweet with a comment
C) video podcast
D) face-to-face conversation
E) text message