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arco arco
wrote...
Posts: 265
Rep: 4 0
6 years ago
Managing information assists in
a. identifying when we are experiencing a conflict.
b. accurately identifying goals that partners seek.
c. promoting mutual understanding.
d. conducting a problem-solving exercise to resolve the conflict.
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1 Reply
Interpersonal Communication: Relating to Others, 7th Canadian Edition (Beebe, Redmond, Wiseman)

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