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Home Q & A Board Biology-Related Homework Help Medicine Medical Administration
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fundai! fundai!
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6 years ago
Before you transfer a patient's call to another department or office:
 A) Give the caller the phone number, extension, and name of person to whom you are transferring to.
  B) Signal (or page) the person in the department you are transferring to and when the person answers, explain who is waiting to speak to him or her and give a brief summary of the issue.
  C) Pull the chart for the provider if the patient is calling for information, and have the pertinent data readily available (e.g., labs, test result, consult, chart notes).
  D) All of the above
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preetpatel94preetpatel94
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6 years ago
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fundai! Author
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6 years ago
Helped a lot
Evolution
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You make an excellent tutor!
amandamraz
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2 hours ago
Thank you, thank you, thank you!
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