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Home Q & A Board Biology-Related Homework Help Medicine Medical Administration
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clcharleston clcharleston
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6 years ago
What is the primary reason for repeating information back to a caller while screening calls?
 a. Gives the caller a chance to clarify and/or confirm information
  b. Lets the caller know you are listening
  c. Gives appearance of professionalism
  d. Keeps you focused
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clew0012clew0012
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6 years ago
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clcharleston Author
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6 years ago
Correct Slight Smile TY
djeghri
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Yesterday
Thanks for your help!!
kevin12323h
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2 hours ago
Thank you, thank you, thank you!
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