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Home Q & A Board Biology-Related Homework Help Medicine Medical Administration
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koklok123 koklok123
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6 years ago
Explain the basic steps of a telephone relay system.
 
  What will be an ideal response?
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#1
6 years ago
1 . The caller types a message into a special telephone.
2 . The message transmits to the relay service.
3 . An operator calls the medical office.
4 . When the receptionist answers, the operator self-identifies and identifies the caller.
5 . The operator then mediates between the receptionist and the caller, reading messages to the receptionist and typing responses to the caller.
6 . When the call is complete, the receptionist says goodbye to the patient, then hangs up.
koklok123 Author
wrote...
#2
6 years ago
TYVM
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