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Explain the basic steps of a telephone relay system.

koklok123

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6 years ago

Explain the basic steps of a telephone relay system.

Explain the basic steps of a telephone relay system.

What will be an ideal response?

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gomeza

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6 years ago

1 . The caller types a message into a special telephone.
2 . The message transmits to the relay service.
3 . An operator calls the medical office.
4 . When the receptionist answers, the operator self-identifies and identifies the caller.
5 . The operator then mediates between the receptionist and the caller, reading messages to the receptionist and typing responses to the caller.
6 . When the call is complete, the receptionist says goodbye to the patient, then hangs up.

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koklok123 Author

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6 years ago

TYVM

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