A quality assurance manager does an audit and six months later returns to see if the problem has ...

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A quality assurance manager does an audit and six months later returns to see if the problem has ...

A quality assurance manager does an audit and six months later returns to see if the problem has been eliminated. This step:

a. Involves selecting explicit criteria for quality care
b. Includes the review of records
c. Requires a peer review of all cases that do not meet criteria
d. Completes the audit process

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