Which task could a staff nurse delegate to a certified nursing assistant (CNA)?
a. Evaluating a patient's response to pain
b. Making rounds with a physician
c. Feeding a stroke patient who has minimal dysphagia
d. Assessing a patient's central venous line site
What actions can a nurse implement into daily practice to reduce conflict? (Select all that apply.)
a. Deal with issues and not personalities.
b. Worry about themselves and no one else.
c. Communicate openly.
d. Listen actively.
e. Sort out issues.
Which of the following statements by the nurse about unresolved conflict is true? (Select all that apply.)
a. Conflict makes nursing staff more pro-ductive..
b. Conflict reduces productivity among staff..
c. Conflicts wastes time..
d. Conflict waste energy..
e. Conflict increases teamwork..
A nurse is caring for an older adult patient when conflict regarding treatment arises between the family and the health care provider. What can the nurse do to resolve this conflict? (Select all that apply.)
a. Defend the health care provider's treat-ment and try to explain it to the family.
b. Try to convince the family that the health care provider knows what is best for the patient.
c. Allow the family to participate in the de-cision-making process for their loved one.
d. Encourage the family to speak directly to the health care provider regarding treat-ments.
e. Clarify the health care provider's order with the family.
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