What can staff nurses do to reduce conflict with patients and families?
a. Allow nurses to enforce what they feel comfortable with.
b. Keep treatment decisions between the pa-tient and health care team only.
c. Do not allow family to participate in pa-tient care.
d. Maintain consistency in enforcing rules and policies.
A nurse is aware that an area of conflict between nurses and patient's families is quality of parental care. Which action would not help the nurse reduce conflict?
a. Become frustrated with the parents for lack of participation in care
b. Model positive parenting techniques
c. Encourage parents to meet other parents
d. Give out information about parenting classes
Which of the following scenarios shows an ethical conflict?
a. A nurse who consistently speaks poorly of another nurse for always being grumpy
b. A nurse who has a hard time respecting no codes' on young patients
c. A nurse who refuses to run a systems check on the glucometers because it's night shift's duty
d. A nurse who forgets to alert family mem-bers to a change in visiting hours
Which action by the nurse has a potential for creating role conflict?
a. Arguing that the nurse on the next shift is responsible for weighing a patient
b. Failing to discuss differences with a co-worker the nurse is angry with
c. Placing the nurse's personal achievement over that of coworkers
d. Trying to change another nurse's perso-nality
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