A patient asks a nurse to explain pharmacogenetics. Which response by the nurse is best?
a. It is the effect of pharmaceutical agents on a person's genes.
b. It uses genetic information to determine if particular drugs will work in a person.
c. It is the science of using a person's genes to help create new medications.
d. It was the project that mapped and sequenced human genes.
A nurse manager wants to cut costs and eliminate expensive latex-free gloves. Which response by the chief nursing officer (CNO) is best?
a. Allowing the change because it will save substantial money
b. Allowing the change because the manager is in charge of the unit's budget
c. Not allowing the change because latex allergy is fairly common
d. Not allowing the change until the next vendor bidding cycle occurs
A new manager is hired and is reviewing unit records. The manager finds a list of accidents, errors, and interpersonal problems on the staff. Which action by the manager is best?
a. Investigating the educational credentials and experience of the staff
b. Hiring more registered nurses and assistive personnel
c. Comparing this unit's records with similar units in the hospital
d. Researching alternative staffing patterns and the effects of shift work
What is meant by workplace incivility?
a. A setting in which there are poor relationships among different professional specialties
b. A setting in which different professions vie to take over the functions of other professional groups
c. A setting in which the manager is unreceptive, hostile, and creates dissention
d. A setting where colleagues bully, intimidate, or use aggression toward each other